Managing Up

How to maintain your career credibility when things go bad

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There’s not much worse for a manager than receiving unexpected bad news.

(Even worse when it comes by text or email…and you can’t even ask questions!)

Not only is a manager unprepared – they have been unable to set expectations up the management chain. And they have not been given the chance to, perhaps, even help the situation.

Not everything goes right in business all of the time (massive understatement) and not everything is in your control (see previous comment) but sometimes these situations are a chance to, at worst, maintain or even improve your career credibility.

Keeping your boss informed about the progress of negotiations or a developing situation is a chance to demonstrate your thinking and your ability to manage tricky situations.

Career Tip To Go: Keep your manager informed – regardless of whether the news is good or bad.

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